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Business > Retail Trade > Education and Training

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Customer Service (53)
Salesmanship (80)

Web Pages

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Creative Insights Inc. - http://www.dionco.com/tedtopping/
Presentations, workshops, study tours and consulting services with a focus on retail and consumer trends, selling skills, on-brand customer service and the shopping experience.

CyberScholar.com - http://www.cyberscholar.com/
Product education resources for retail technical sales professionals.

Employee Performance Strategies, Inc. - http://www.eps-i.com/
Performance based training services and strategies. CBT, WBT, CD-ROM, curriculum development, stand up facilitation services available.

Fenton Waltz - http://www.fentonwaltz.com/
Performance programs and training products for associates, managers, trainers, and executives.

First Friday - http://www.firstfriday.biz/
Retail business change, skill and systems training in the UK. Includes case studies and contacts.

InsightU - http://www.insightu.com
Turn key e-learning solutions for retailers. Includes clients and contacts.

Integrity Training Solutions - http://www.integritytrainingsolutions.com/
Australian company offering packaged and custom training and consulting services.

Jay Baker Retailing Initiative - http://bakerretail.wharton.upenn.edu/
Retail theory and practice. Participants include researchers, educators, students, and industry leaders. Features contacts and research.

Leonard Zell - http://www.zellit.com
Professional sales training for jewelry retailers world-wide.

LJT Management Services - http://www.ljtusa.com/
Provider of retailer, wholesaler, and marketing representative training to major oil companies, convenience store chains and independent operators.

Merchandise Concepts - http://www.merchandiseconcepts.com
Providing retail stores nationwide with assessments, training and consulting to make them more customer service oriented.

Multimedia Plus, Inc. - http://multimediaplus.com
Specializing in retail training and communications, we create dynamic and engaging programs while never losing sight of training objectives.

Objective Management Group, Inc. - http://www.objectivemanagement.com/
Tools for evaluating sales organizations, attracting and screening sales candidates, and measuring the growth of salespeople.

Platt Retail Institute - http://www.plattretailinstitute.org
Initiates and secures the funding of studies by Research Fellows on specific retail business issues.

Profits+Plus Seminars - http://www.profitsplus.org/
Retail training seminars from speaker Tom Shay. Includes original articles, open-to-buy calculator, and newsletter.

Retail PEAK - http://retailpeak.com/
Retail service and management training from the Retail Merchants' Association of British Columbia.

Service Skills - http://www.serviceskills.com.au/
The Industry Skills Council for the Australian service industries, which include wholesale, retail and personal services, tourism and hospitality, and sport and recreation.

STS Vocational Training - http://www.sts-training.com
Specialised Training Services provide workbased and distance education training for Business, I.T., Retail and General Education, in South East Queensland.

The Friedman Group - http://www.thefriedmangroup.com/
Sales and service training, seminars, materials and consulting firm. Includes services, products, and company information.

The Graff Retail Group - http://www.graffretail.com/
Retail training, and management professionals. Includes services, speakers, and contacts.

The Training Media Company - http://www.videomedia.net/catalogretailtraining.html
Online retail training video.

Total Marketing Resource - http://www.tmr.co.uk/onedaycourses.html
Retail optical training program.

WhizBang! Training - http://www.whizbangtraining.com/
Training tips, tools, and techniques for retail sales. Includes newsletter and contacts.

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